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随着人工智能(AI)技术在企业中的深度应用，领导者如何通过AI符号化实践传递技术价值观并激发员工创新行为，成为组织管理中的重要议题。基于社会学习理论与社会信息加工理论，文章构建了一个有调节的双中介模型，系统探讨领导者AI符号化对员工即兴创作的作用机制及其边界条件。通过对313份有效问卷数据进行回归分析，研究发现：领导者AI符号化显著正向影响员工即兴创作行为；创造力自我效能感在其中发挥正向中介作用，而工作不安全感则起负向中介作用；此外，组织的数字化水平不仅正向调节AI符号化对即兴创作的直接作用，还增强了创造力自我效能感的间接效应。文章丰富了技术外显化与员工创新行为之间关系的理论理解，并为企业在AI时代通过技术赋能促进员工创造力提供了实践参考。
Abstract：With the deep integration of artificial intelligence( AI) technologies into enterprises, how leaders convey AI-related values through symbolic practices and stimulate employees' innovative behaviors has become a critical issue in organizational management. Drawing on social learning theory and social information processing theory, this study develops a moderated dualmediation model to explore the mechanisms and boundary conditions of the influence of leaders' AI symbolization on employee improvisation. Based on regression analysis of 313 valid survey responses, the results show that leaders' AI symbolization has a significantly positive effect on employee improvisation. Creative self-efficacy serves as a positive mediator, whereas job insecurity acts as a negative mediator. Moreover, the level of organizational digitalization not only positively moderates the direct relationship between AI symbolization and improvisation but also strengthens the indirect effect of creative self-efficacy. This study enriches the theoretical understanding of the relationship between technological externalization and employee innovation and provides practical implications for leveraging AI-driven symbolic leadership to promote employee creativity in the digital era.
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(1)艾媒咨询.2023年中国AI数字人产业研究报告,https://roll.sohu.com/a/734896211_120536144。
基本信息:
DOI：10.14134/j.cnki.cn33-1336/f.2026.04.006
中图分类号:F272.92;TP18
引用信息:
[1]刘生敏,杜佩佳,邱添.领导者人工智能符号化对员工即兴创作的影响过程研究[J].商业经济与管理,2026,No.414(04):83-96.DOI:10.14134/j.cnki.cn33-1336/f.2026.04.006.
基金信息:
国家自然科学基金重点项目“人工智能时代的商业模式演化理论和实践研究”(72432007)
2025-11-04
2025
2025-12-10
2026-06-03
2026
1
2026-04-15
2026-04-15