| 2,772 | 111 | 338 |
| 下载次数 | 被引频次 | 阅读次数 |
文章关注不同类别工作压力源对反生产行为的影响差异的机理,为减少反生产行为、倡导组织公民行为起到重要作用。在理论演绎的假设基础上,通过便利抽样和滚雪球抽样相结合的非随机抽样调查,运用层次回归法分别分析了中介效应和有中介的调节效应,结果发现:积极情绪在挑战性压力源与反生产行为的负向关系中起中介作用,消极情绪在妨碍性压力源与反生产行为的正向关系中起中介作用;职业生涯韧性以积极情绪为中介变量调节挑战性压力源与反生产行为的关系,以消极情绪为中介变量调节妨碍性压力源与反生产行为的关系。最后讨论了研究的理论贡献,并为压力管理提供了相应策略建议。
Abstract：To reduce the counterproductive work behavior and improve the organizational behavior,it is necessary to lay more emphasis on the research on the different influencing mechanisms of the different work stressors of counterproductive work behavior.To test the mediating effects and the mediated moderating effects,the hierarchical regression is employed based on the data acquired through non-probability sampling including the convenience sampling and the snowball sampling. The results reveal that positive emotions play a mediating role in the negative relation between challenging stressors and counterproductive work behavior; negative emotions play a mediating role in the positive relation between obstructive stressors and the counterproductive work behavior; career resilience mediate the relation between challenging stressors and the counterproductive work behavior with positive emotions as the mediating variable and it mediates the relation between obstructive stressors and the counterproductive work behavior with negative emotions as the mediating variable. Finally,the theoretical significance is discussed and related strategic suggestions are proposed for the stress management.
[1]ILIE A,PENNEY L M,ISPAS D,et al.The Role of Trait Anger in The Relationship Between Stressors and Counterproductive Work Behaviors:Convergent Findings From Multiple Studies and Methodologies[J].Applied Psychology:An International Review,2012,61(3):415-436.
[2]MEIER L L,SPECTOR P E.Reciprocal Effects of Work Stressors and Counterproductive Work Behavior:A Five-Wave Longitudinal Study[J].Journal of Applied Psychology,2013(3):529-539.
[3]刘得格,时勘,王永丽,等.挑战-阻碍性压力源与工作投入和满意度的关系[J].管理科学,2011(2):1-9.
[4]BOLTON L R,HARVEY R D,GRAWITCH M J,et al.Counterproductive Work Behaviours in Response to Emotional Exhaustion:A Moderated Mediational Approach[J].Stress and Health,2012,28(3):222-233.
[5]LEE V B,SPECTOR P E.The Social Stressor-Counterproductive Work Behaviors Link:Are Conflicts With Supervisors and Coworkers The Same?[J].Journal of Occupational Health Psychology,2006,11(2):145-156.
[6]陈曦,钟华.压力、负面情绪与中国流动儿童的越轨行为[J].青少年犯罪问题,2012(5):22-33.
[7]BOWLING N,ESCHLEMAN K.Employee Personality as a Moderator of The Relationships Between Work Stressors and Counterproductive Work Behavior[J].Journal of Occupational Health Psychology,2010,15(1):91-103.
[8]刘玉新,张建卫,彭凯平.职场欺负、人际冲突与反生产行为的关系:情绪智力的调节效应[J].预测,2012(5):1-8.
[9]李芳薇,袁震宇,李永娟.工作环境压力源对煤矿工人反生产行为和安全的影响[J].中国安全科学学报,2012(6):20-26.
[10]RODELL J B,JUDGE T A.Can“Good”Stressors Spark“Bad”Behaviors?The Mediating Role of Emotions in Links of Challenge and Hindrance Stressors With Citizenship and Counterproductive Behaviors[J].Journal of Applied Psychology,2009,94(6):1438-1451.
[11]HARE E,CONTRERASB J,RAVENTOSB H,et al.Genetic Structure of Personality Factors and Bipolar Disorder in Families Segregating Bipolar Disorder[J].Journal of Affective Disorders,2012(3):1027-1033.
[12]MAROM M,KOSLOWSKY M.The Effects of Role Stressors,Work-Related Hassles,and Critical Job Events on Mental Health over Time:A Study of New Employees[J].International Journal of Psychological Studies,2013,5(3):108-121.
[13]BORGEN W A,AMUNDSON N E,REUTER J.Using Portfolios to Enhance Career Resilience[J].Journal of Employment Counseling,2004,41(2):50-59.
[14]杨淑艳,张薇.论员工职业韧性的作用机制及其开发[J].现代商贸工业,2010(7):147-148.
[15]LAZARUS R S,FOLKMAN S.Stress,Appraisal,and Coping[M].New York:Springer,1984:56.
[16]CAVANAUGH M A,BOSWELL W R,ROEHLING M V,et al.An Empirical Examination of Self-reported Work Stress among Us Managers[J].Journal of Applied Psychology,2000,85(1):65-74.
[17]SPECTOR P E,FOX S.A Model of Counterproductive Work Behavior[C]//FOX S,SPECTOR P E.Counterproductive Workplace Behavior:Investigations of Actors and Targets.Washington,DC:APA,2005:151-174.
[18]FOX S,SPECTOR P E.A Model of Work Frustration—Aggression[J].Journal of Organizational Behavior,1999,20(6):915-931.
[19]SACKETT P R,DEVORE C J.Counterproductive Behaviors at Work[C]//ANDERSON D S,SINANGIL H K,VISWESVARAN C.Handbook of Industrial,Work and Organizational Psychology.Thousand Oaks,CA:Sage,2001:145-164.
[20]LONDON M.Toward A Theory of Career Motivation[J].Academy of Management Review,1983,8(4):620-630.
[21]FOLKMAN S.The Case for Positive Emotions in the Stress Process[J].Anxiety,Stress and Coping,2008,21(1):3-14.
[22]GROSS J J.The Emerging Field of Emotion Regulation:An Integrative Review[J].Review of General Psychology,1998(3):271-299.
[23]刘小禹,刘军,关浩光.顾客性骚扰对员工服务绩效影响机制的追踪研究——员工传统性与团队情绪氛围的调节作用[J].管理世界,2012(10):107-118.
[24]陈佩,石伟,蔡子君.强制公民行为与工作家庭平衡之间的关系:主动性人格的调节作用[J].浙江工商大学学报,2014(3):97-106.
[25]SPECTOR P E,FOX S,PENNEY L M,et al.The Dimensionality of Counterproductivity:Are All Counterproductive Behaviors Created Equal?[J].Journal of Vocational Behavior,2006,68(3):446-460.
[26]DALAI R S,LAM H,WEISS H M,et al.A Within Person Approach to Work Behavior and Performance:Concurrent and Lagged Citizenship—Counterproductivity Associations,and Dynamic Relationships With Affect and Overall Job Performance[J].Academy of Management Journal,2009,52(5):1051-1066.
[27]SPECTOR P E,FOX S.An Emotion-centered Model of Voluntary Work Behavior:Some Parallels between Counterproductive Work Behavior and Organizational Citizenship Behavior[J].Human Resource management Review,2002,12(2):269-292.
[28]斯蒂芬·P·罗宾斯,贾棋·A·蒂莫西.组织行为学[M].李原,孙健敏,译.北京:中国人民大学出版社,2008:572.
[29]GREENHAUS J H,CALLANAN G A,GODSHALK V M.Career Management[M].北京:清华大学出版社,2003:63.
[30]SPECTOR P E.Locus of Control and Well-being at Work:How Generalizable are Western Findings[J].Academy of Management Journal,2002,45(2):453-466.
[31]GOTTFREDSON M,HIRSCHI T.A General Theory Of Crime[M].Stanford,CA:Stanford University Press,1999:101.
[32]LUTHANS F,AVEY J B,SMITH R.More Evidence on the Value of Chinese Workers'Psychological Capital:A Potentially Unlimited Competitive Resource?[J].The International Journal of Human Resource Management,2008,19(5):818-827.
[33]SPECTOR P E,COOPER C L,POELMANS S,et al.A Cross-national Comparative Study of Work-family Stressors,Working Hours,and Well-Being:China and Latin America Versus The Anglo World[J].Personnel Psychology,2004(1):119-142.
[34]SPECTOR P E,ZAPF D,CHEN P Y.Why Negative Affectivity Should Not Be Controlled in Job Stress Research:Don't Throw out the Baby With The Bath Water[J].Journal of Organizational Behavior,2000,21(1):79-95.
[35]宋国学.职业生涯韧性的结构维度:本土化研究[J].经济管理,2011(11):184-193.
[36]ROBINSON S L,O'LEARY-KELLY A M.Monkey See,Monkey Do:The Influence of Work Groups on the Antisocial Behavior of Employees[J].Academy of Management Journal,1998,41(6):658-672.
[37]WARR P.The Measurement of Well-being and Other Aspects of Mental Health[J].Journal of Occupational Psychology,1990,63(3):193-210.
[38]HUIRAS J,UGGEN C,MCMORRIS B.Career Jobs,Survival Jobs,and Employee Deviance:A Social Investment Model of Workplace Misconduct[J].Sociological Quarterly,2000,41(2):245-263.
[39]BARON R M,KENNY D A.The Moderator-Mediator Variable Distinction in Social Psychological Research:Conceptual,Strategic,and Statistical Considerations[J].Journal of Personality and Social Psychology,1987,51(6):1173-1182.
[40]MULLER D,JUDD C M,YZERBYT V Y.When Moderation is Mediated and Mediation is Moderated[J].Journal of Personality and Social Psychology,2005,89(6):852-863.
[41]温忠麟,张雷,侯杰泰.有中介的调节变量和有调节的中介变量[J].心理学报,2006(3):448-452.
[42]OBRIST B.Multi-Layered Social Resilience:A New Approach in Mitigation Research[J].Progress in Development Studies,2010,10(4):283-293.
①Bryant和Veroff(2007)提出当人在面对积极事件时可以采取“品味(Savoring)”策略,即留意和领会事件的积极方面,是“应对”策略的对立部分,是积极组织行为学关注的重要议题。
基本信息:
DOI：10.14134/j.cnki.cn33-1336/f.2016.02.003
中图分类号:F272.92
引用信息:
[1]宋国学.工作压力源对反生产行为的影响机理:职业生涯韧性以情绪为中介的调节效应[J].商业经济与管理,2016,No.292(02):26-35.DOI:10.14134/j.cnki.cn33-1336/f.2016.02.003.
基金信息:
教育部人文社科基金规划课题(13YJA630076); 黑龙江省社会科学规划专项课题(15SHD01); 黑龙江大学杰出青年基金课题(JC2013W4)
2016-02-15
2016-02-15