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领地行为是重要的、广泛存在的,然而在组织生活中却经常被忽视,相关的理论与实证研究较少,其理论体系尚未完全建立,极富研究价值。文章以组织内个体为研究对象,着力于剖析其领地行为与人际冲突的反应模式,以期从组织内领地行为的视角寻找到引发不同冲突的路径与作用机制,推动相关理论的发展,并为相应的管理实践提供理论指导和参考依据。研究结果表明:身份导向标记行为和预先防卫行为越多,关系冲突越少;控制导向标记行为和反应性防卫行为越多,关系冲突越多;只有预先防卫行为可以引发正向的任务冲突,其他领地行为不和任务冲突建立直接的联系。
Abstract：Territorial behavior is important,widespread,yet often overlooked in organizational life. Relevant theoretical and empirical researches are rare. Its theoretical system has not been completely established. In this paper,individuals in the organization are the research objects. We focus on the analysis of response patterns of territory behavior and interpersonal conflict,in order to find the path and mechanisms in which territorial behavior leads to different conflicts from the perspective of territorial behavior in the organization,to be more important,to promote the development of relevant theory and provide theoretical guidance and reference for the corresponding management practices. The results show that: both identity-oriented behavior and anticipatory defense are negatively related with the relationship conflict; both control-oriented behavior and reactionary defense are positively related with relationship conflict; and only anticipatory defense is positively related with task conflict. There are no direct relationships between other territorial behaviors and task conflict.
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基本信息:
DOI：10.14134/j.cnki.cn33-1336/f.2014.12.003
中图分类号:F272
引用信息:
[1]娜仁,刘洪.我的地盘我做主:组织内领地行为与人际冲突的关系研究[J].商业经济与管理,2014,No.278(12):23-31.DOI:10.14134/j.cnki.cn33-1336/f.2014.12.003.
基金信息:
教育部人文社会科学基金项目“中国情境下办公室员工组织内领地行为:量表开发以及对人际冲突的影响研究”(13YJC630113); 合肥工业大学博士学位专项资助资金项目(2012HGBZ0631)
2014-12-15
2014-12-15