nav emailalert searchbtn searchbox tablepage yinyongbenwen piczone journalimg journalInfo journalinfonormal searchdiv searchzone qikanlogo popupnotification paper paperNew
2012, 09, No.251 29-40
基于工作态度的组织支持感与组织公平对组织公民行为的影响研究
基金项目(Foundation): 国家自然科学基金青年基金项目(70902018);; 教育部人文社会科学研究项目青年基金项目(12YJC630102);; 辽宁省经济社会发展立项课题(2012LSLKTJIGLX-15)
邮箱(Email):
DOI: 10.14134/j.cnki.cn33-1336/f.2012.09.004
发布时间: 2012-09-15
出版时间: 2012-09-15
移动端阅读
4,037 172 1233
下载次数 被引频次 阅读次数
摘要:

本文采用我国中小企业员工样本,运用相关分析和回归分析方法研究组织支持感与公平感对组织公民行为影响的作用机制,即组织支持与公平感是否会通过员工工作态度的中介作用对组织公民行为产生影响。结果表明:员工的组织支持感和公平感均对情感承诺、工作满意度和组织公民行为有显著影响;情感承诺对组织支持感、组织公平分别与组织公民行为间的关系起到部分中介作用;但工作满意度仅对互动公平与组织公民行为间的关系起到部分中介作用;而其余的中介效应检验中,工作满意度仅对组织支持感、分配公平、程序公平分别与指向个体的组织公民行为起到部分中介作用。

Abstract:

With correlation analysis and regression analysis this study investigates the effect mechanism of organizational perceived support and organizational justice on organizational citizenship behaviors(OCBs) with a data set from Small and Medium sized enterprises in China,namely the mediating role of work attitudes on the relationships between perceived organizational support,organizational justice and OCBs.The findings are: Perceived organizational support(POS),distributive justice,procedural justice and interactional justice explained affective commitment,job satisfaction and OCBs significantly,respectively.Affective commitment partially mediated all relationships between POS,organizational justice and OCBs.However,job satisfaction merely partially mediated the relationship between interactional justice and OCBs.And job satisfaction was the partial mediating variable in the relationships between POS,distributive and procedural justice and OCBs directed at individuals.

参考文献

[1]JUDGE T A,THORESEN C J,BONO J E,et al.The Job Satisfaction-job Performance Relationship:A Qualitative andQuantitative Review[J].Psychological Bulletion,2001,127(3):376-407.

[2]CREDE M,CHERNYSHENKO O S,STARK S,et al.Job Satisfaction as Mediator:An Assessment of Job Satisfaction's PositionWithin the Nomogical Network[J].Journal of Occupational and Organizational Psychology,2007,80(3):515-583.

[3]DALAL R S.A Meta-analysis of the Relationship between Organizational Citizenship Behavior and Counterproductive WorkBehavior[J].Journal of Applied Psychology,2005,90(6):1241-1255.

[4]RHOADES L,EISENBERGER R.Perceived Organizational Support:A Review of the Literature[J].Journal of AppliedPsychology,2002,87(4):698-714.

[5]MCFARLIN D B,SWEENEY P D.Distributive and Procedural Justice as Predictors of Satisfaction with Personal andOrganizational Outcomes[J].Academy of Management Journal,1992,35(3):626-637.

[6]WRIGHT B E,DAVIS B S.Job Satisfaction in the Public Sector:The Role of the Work Environment[J].The American Reviewof Public Administration,2003,33(1):70-90.

[7]GROOT W,BRINK H M.Job Satisfaction of Older Workers[J].International Journal of Manpower,1999,20(6):343-360.

[8]YOUSEF D A.Job Satisfaction as a Mediator of the Relationship between Role Stressors and Organizational Commitment:AStudy from an Arabic Cultural Perspective[J].Journal of Managerial Psychology,2002,17(4):250-266.

[9]MUSE L A,STAMPER C L.Perceived Organizational Support:Evidence for a Mediated Association with Work Performance[J].Journal of Managerial Issues,2007,19(4):517-535.

[10]ORGAN D W,PODSAKOFF P M,MACKENZIE S B.Organizational Citizenship Behavior:Its Nature,Antecedents,andConsequences[M].Thousand Oaks:SAGE Publications,2006:310.

[11]ORGAN D W.Organizational Citizenship Behavior:The Good Soldier Syndrome[M].MA:Lexington Books,1988:15-23.

[12]袁凌,詹晓青,陈俊.组织支持对组织公民行为影响的实证研究[J].财经理论与实践,2008,29(4):102-106.

[13]ORGAN D W,RYAN K.A Meta-analytic Review of Attitudianl and Dispositional Predictors of Organizational CitizenshipBehavior[J].Personnel Psychology,1995,48(4):775-802.

[14]PODSAKOFF P M,MACKENZIE S B,MOORMAN R H,et al.Transformational Leader Behaviors and Their Effects on Trust,Satisfaction,and Organizational Citizenship behavior[J].Leadership Quarterly,1990,1(2):107-142.

[15]WILLIAMS L J,ANDERSON S E.Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenshipand In-role Behaviors[J].Journal of Management,1991,17(3):601-617.

[16]EISENBERGER R,HUNTINGTON,R,HUTCHISON S,et al.Perceived Organizational Support[J].Journal of AppliedPsychology,1986,71(3):500-507.

[17]SHORE L M,WAYNE S J.Commitment and Employee Behavior:Comparison of Affective Commitment and ContinuanceCommitment with Perceived Organizational support[J].Journal of Applied Psychology,1993,78(5):774-780.

[18]EISENBERGER R,CUMMINGS J,ARMELI S,et al.Perceived Orgnaizational Support,Discretionary Treatment,and JobSatisfaction[J].Journal of Applied Psychology,1997,82(5):812-820.

[19]EISENBERGER R,FASOLO P M,DAVIS-LAMASTRO V.Effects of Perceived Organizational Support on Employee Diligence,Innovation,and Commitment[J].Journal of Applied Psychology,1990,75(1):51-59.

[20]WAYNE S J,SHORE L M,LIDEN R C.Perceived Organizational Support and Leader-member Exchange:A Social ExchangePerspective[J].Academy of Management Journal,1997,40(1):82-111.

[21]SETTOON R P,BENNETT N,LIDEN R C.Social Exchange in Organizations:Perceived Organizational Support,Leader-memberExchange,and Employee Reciprocity[J].Journal of Applied Psychology,1996,81(3):219-227.

[22]EISENBERGER R,ARMELI S,REXWINKEL B,et al.Reciprocation of Perceived Organizational Support[J].Journal ofApplied Psychology,2001,86(1):42-51.

[23]WAYNE S J,SHORE L M,BOMMER W H,et al.The Role of Fair Treatment and Rewards in Perceptions of OrganizationalSupport and Leader-member Exchange[J].Journal of Applied Psychology,2002,87(3):590-598.

[24]MIAO R T,SUN J M,HOU X L,et al.Job Satisfaction:Linking Perceived Organizational Support,Organizational Justice withWork Outcomes in China[J].Frontiers of Business Research in China,2012,6(2):169-200.

[25]凌文辁,杨海军,方俐洛.企业员工的组织支持感[J].心理学报,2006,38(2):281-287.

[26]魏江茹.高科技企业知识员工组织支持和组织公民行为的关系研究[J].软科学,2010,24(4):109-111.

[27]HODGETTS R M,ALTMAN S.Organizational Behavior[M].Philadelphia:W.S.Sauders,1979:18.

[28]王沛,陈淑娟.组织心理所有权与工作态度和工作行为的关系[J].心理科学进展,2005,13(6):774-779.

[29]CURRIVAN D B.The Causal Order of Job Satisfaction and Organizational Commitment in Models of Employee turnover[J].Human Resource Management Review,1999,9(4):495-524.

[30]SAGIE A.Employee Absenteeism,Organizational Commitment,and Job Satisfaction:Another Look[J].Journal of VocationalBehavior,1998,52(2):156-171.

[31]HISLOP D.Linking Human Resource Management and Knowledge Management via Commitment:A Review and ResearchAgenda[J].Employee Relations,2003,25(2):182-203.

[32]ARMELI S,EISENBERGER R,FASOLO P,et al.Perceived Organizational Support and Police Performance:The ModeratingInfluence of Socioemotional Needs[J].Journal of Applied Psychology,1998,83(2):288-297.

[33]RHOADES L,EISHENBERGER R,ARMELI S.Affective Commitment:The Contribution of Perceived Organizational Support[J].Journal of Applied Psychology,2001,86(5):698-714.

[34]黄培伦,林芳.组织支持感研究述评[J].工业技术经济,2007,26:21-24.

[35]GEORGE J M,BRIEF A P.Feeling Good—doing Good:A Conceptual Analysis of the Mood at Work—OrganizationalSpontaneity Relationship[J].Psychological Bulletin,1992,112(2):310-329.

[36]MASTERSON S S,LEWIS K,GOLDMAN B M,et al.Integrating Justice and Social Exchange:The Differing Effects of FairProcedures and Treatment on Work Relationships[J].Academy of Management Journal,2000,43(4):738-748.

[37]ADAMS J S.Adcance in Experimental Social Psychology[M]//L BERKOWITZ.Inequity in Social Exchange.New York:Academic Press,1965:267-299.

[38]刘亚,龙立荣,李晔.组织公平感对组织效果变量的影响[J].管理世界,2003,19(3):126-132.

[39]FARH J L,EARLEY S C,LIN S C.Impetus for Action:A Cultural Analysis of Justice and Organizational Citizenship Behaviorin Chinese Society[J].Administrative Science Quarterly,1997,42(3):421-444.

[40]GREENBERG J,CROPANZANO R.Advances in organizational justice[M].Stanford:Stanford University Press,2001:284.

[41]孟太生,刘璞,井润田.基于组织公平的变革型领导行为与组织公民权行为关系的实证研究[J].科研管理,2007,28(6):123-129.

[42]俞彬彬,钟建安.情绪智力、组织公平和组织公民行为关系的研究[J].心理科学,2008,31(2):475-478.

[43]COLQUITT J A,CONLON D E,WESSON M J,et al.Justice at the Millennium:A Meta-analysis of 25 Years of OrganizationalJustice Research[J].Journal of Applied Psychology,2001,86(3):425-445.

[44]EISENBERGER R,STINGLHAMBER F,VANDENBERGHE C,et al.Perceived Supervisor Support:Contributions to PerceivedOrganizational Support and Employee Retention[J].Journal of Applied Psychology,2002,87(3):565-573.

[45]NIEHOFF B P,MOORMAN R H.Distributive,Procedural,and Interactive Justice[M]//FIELDS D L.Taking the Measure ofWork:A Guide to Validated Scales for Organizational Research and Diagnosis.Thousand Oaks:Sage Publications,1993:170-171.

[46]PRICE J,MUELLER C.Distributive Justice Index[M]//FIELDS D L.Taking the Measure of Work:A Guide to ValidatedScales for Organizational Research and Diagnosis.Thousand Oaks:Sage Publications,2002:172-173.

[47]MEYER J P,ALLEN N J.A Three-component Conceptualization of Organizational Commitment[J].Human ResourceManagement Review,1991,1(1):61-89.

[48]SPECTOR P E.Job Satisfaction Survey[EB/OL].Tampa,FL:University of South Florida.(1994)[2001-07-10].http://shell.cas.usf.edu/~pspector/scales/jsspag.html.

[49]WILLIAMS S,SHIAW W T.Mood and Organizational Citizenship Behavior:the Effects of Positive Affect on EmployeeOrganizational Citizenship Behavior Intentions[J].Journal of Psychology,1999,133(6):656-668.

[50]BARON R M,KENNY D A.The Moderator-mediator Variable Distinction in Social Psychological Research:Conceptual,Strategic,and Statistical Considerstions[J].Journal of Psychological and Social Psychology,1986,51(1):1173-1182.

[51]AJZEN I.The Theory of Planned Behavior[J].Organizational Behavior and Human Decision Processes,1991,50:179-211.

[52]STEPHENS R A,DAWLEY D D,STEPHENS D S.Commitment on the Board:A Model of Volunteer Directors'Levels ofOrganizational Commitment and Self-reported Performance[J].Journal of Managerial Issues,2004,16(4):483-504.

[53]胡建.社会主义市场经济与改造国民性——马克思主义当代中国化断想之一[J].浙江工商大学学报,2008(5):13-19.

[54]徐彦.公共关系视角下的企业生态化管理初探[J].浙江工商大学学报,2008(6):59-63.

[55]万斌,王学川.论人的自由发展与全国发展的内在统一及其历史过程[J].浙江工商大学学报,2008(3):56-61.

基本信息:

DOI:10.14134/j.cnki.cn33-1336/f.2012.09.004

中图分类号:F272.92;F224

引用信息:

[1]苗仁涛,孙健敏,刘军.基于工作态度的组织支持感与组织公平对组织公民行为的影响研究[J].商业经济与管理,2012,No.251(09):29-40.DOI:10.14134/j.cnki.cn33-1336/f.2012.09.004.

基金信息:

国家自然科学基金青年基金项目(70902018);; 教育部人文社会科学研究项目青年基金项目(12YJC630102);; 辽宁省经济社会发展立项课题(2012LSLKTJIGLX-15)

发布时间:

2012-09-15

出版时间:

2012-09-15

检 索 高级检索

引用

GB/T 7714-2015 格式引文
MLA格式引文
APA格式引文